Homeowner / Tenant Training
Train the homeowner or tenant on how to operate and maintain the building.
Spec
Applies uniformly from Silver upward.
Scope
In-person walkthrough and training session with the homeowner or tenant at project handover.
Requirements
- 01.
GreenHome Inspector or builder must conduct an in-person training session with the homeowner/tenant covering: thermostat programming, HVAC filter location and changing, water shutoffs, electrical panel orientation, smoke/CO detector locations and testing.
- 02.
Walk through the maintenance manual together and answer questions.
- 03.
Demonstrate any complex systems (HPWH controls, smart appliances, HRV/ERV).
Documentation
Evidence the inspector / Institute will need.
- 01.
Training agenda + sign-in sheet with homeowner/tenant signature.
- 02.
Optional: photo or video of the training session for the project record.
Guidance
Why this matters more than people think
A heat-pump water heater set to "electric resistance only" defeats its energy savings. A thermostat with a wide deadband (8°F+) wastes energy and creates discomfort. An HRV with a clogged filter circulates dust instead of removing it. Many efficiency features fail at the user-interface level — and a 30-minute training session prevents most of those failures.
Note
Recording the training (with the homeowner's permission) and providing them with the video is increasingly common — homeowners watch it again 6 months later when they've forgotten something.